Delete your Dreamlight Guide account

Delete it in the app

1. Open Dreamlight Guide and sign in.
2. Go to More → Account & Cloud Sync.
3. Tap Delete account and confirm.

Your account is deleted straight away, and we email you to confirm.

Or ask us by email

If you no longer have the app installed, email dev@hydrateapps.com from the email address you signed in with, using the subject “Delete my Dreamlight Guide account”.

If you used Sign in with Apple with “Hide My Email”, send it from that Apple account’s email so we can find your account. We’ll delete it within 30 days and reply to confirm.

What gets deleted

• Your account: your email address and your Apple or Google sign-in.
• Your cloud save: everything synced from the app, such as your collections, garden and settings.
• Our purchase records for your account, held by our payments provider (RevenueCat), including the subscription history we receive from it.

What isn’t deleted

• Your progress on your device. It stays on the device and you can keep using the app without an account. It’s removed when you uninstall the app.
• Your subscription. Deleting your account doesn’t cancel Cloud Max. Cancel it in your App Store or Google Play subscription settings.
• Apple’s and Google’s own purchase records. The stores keep these under their own privacy policies, so you can still restore one-off purchases with “Restore purchases”.

Copies of deleted data can remain in our encrypted database backups until those backups expire, within 30 days.

Only want to remove your cloud save?

If your Cloud Max subscription ends, your cloud save is deleted automatically after 90 days. We email you before that happens. Your account stays, so you can subscribe again later.